Frequently Asked Questions

Orders

Shipping takes 2 to 7 business days depending on your location.
Shipping rates depend on your location. We check every day for courier with the best rates
No, not at this time. Please place one order per shipping address.
No, unfortunately we are not able to ship to PO Boxes.

No, all of our products come to us assorted so we are unable to sell specific scents.
Yes, you may mix and match any 10 buckets of SMENCILS at no extra cost. (Smencils only)
Yes, we accept purchase orders for case quantity orders. We do not accept purchase orders for any orders of less than a case; these must be prepaid with a check or credit card.
We are required to charge GST or HST on all orders.
It depends. As a rule of thumb, we recommend starting off with 1 bucket of product per person selling. Because our products are non-perishable… and returnable to us, you are free to order as much product as you think your group might sell. If you over order, we will take back any un-opened product within 60 days of delivery. If you under order, just let us know and we will send you more.